The IT Provider Network

Podcast Episodes
Why most MSP’s Suck at Selling

Why most MSP’s Suck at Selling

Most MSP's and specifically MSP Owners suck at selling!   There I said it!  At one time I identified myself with the majority of the issues that this podcast addresses.  But not anymore and I am going to show you how you can improve at selling in your own MSP.   I am...

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Helpdesk – What gets measured gets improved

What gets measured gets improved – HelpDesk In today's episode of the IT Provider Network we are going to discuss ways you can improve your service team and specifically your helpdesk by holding your team accountable to some metrics. Volume – How many tickets are you...

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Hiring – Onboarding – the first 90 days – ITPN -EP011

Make the first 90 days successful for you and your new employee As soon as the offer is accepted.   Get the Offer Letter Signed and start any pre-employment tasks Get a Voided Check for Direct Deposit If in the US get the w4 and i9 paperwork out of the way Order...

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Tools for Creating Inbound Marketing Content – ITPN-EP004

Episode 4 - Tools for Creating Inbound Marketing Content Today I want to share with you some of the tools I use to create marketing and educational content for our company.     I’m going to do this as a two-part series, so today i will focus on the tools I use to...

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